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Website Maintenance and Technical Support

7 products listed. Prices start at from $79.

ALAN-01

Domain and SSL Setup

We register or take over your domain, set up the DNS records and put the SSL certificate…

Quote on request
EPOS-02

Business Email Setup

We create email accounts on your own domain and configure SPF, DKIM and DMARC so your…

Quote on request
TASI-03

Website Migration

We move your site from its current host to a new server without downtime: backup, test…

Quote on request

Maintenance and Technical Support

Your site needs updates, backups and security checks every month; if they are skipped, one morning it will not open or will be hacked. With a maintenance plan we take over these jobs and include small changes in the plan.

Which Plan Fits?

To see where your site stands, start with a one-off technical audit. For regular care, corporate sites use the basic maintenance plan, businesses publishing often and running ads use the professional plan, and live stores use e-commerce maintenance and support.

What Happens Without Maintenance

Outdated platforms and plugins turn into security holes. Contact forms can quietly stop delivering and nobody notices. A site without backups has no way back when something breaks. A routine removes all three risks.

What Separates the Plans

Three things: backup frequency, response time and monthly change hours. The basic plan has monthly backups and same business day support; professional adds weekly backups, 24/7 uptime monitoring and a two-hour response; e-commerce adds weekly flow testing, daily backups and a one-hour response.

Uptime Monitoring

Every hour a site is down wastes ad budget and loses enquiries. Round-the-clock monitoring raises the alert before you notice it yourself.

Monthly Change Hours

Each plan includes content and layout changes: 1 hour on basic, 3 on professional and 4 on e-commerce. Larger development work is planned separately.

Contract and Flexibility

Maintenance is billed monthly with no fixed-term contract. You can move up a plan or stop the service as your needs change.

Sites Built Elsewhere

Your site may have been built by someone else; that is no obstacle. The platform and current state are reviewed, then the scope is agreed and the service starts.

Questions about Maintenance and Technical Support

Which maintenance plan should I choose?
Basic for a corporate brochure site, professional for businesses publishing often and running ads, e-commerce maintenance for live stores.
How often are backups taken?
Monthly on the basic plan, weekly with a monthly restore test on professional, and daily on e-commerce.
How fast is the response?
Same business day on basic, within 2 hours during business hours on professional, within 1 hour on e-commerce.
How many change hours are included?
One hour on basic, three on professional and four on e-commerce, for content and layout changes.
Is uptime monitoring included?
The professional and e-commerce plans include 24/7 uptime monitoring and alerts.
Is a fixed-term contract required?
No. The service is billed monthly and you can change or stop the plan at any time.
Can you maintain a site built by another agency?
Yes. The platform and current state are reviewed first, then the scope is agreed and the service starts.
Do you maintain WordPress sites?
Yes. Updates, plugin management, backups and security checks are performed on WordPress and similar platforms.
Is a technical audit a sensible first step?
Yes. It shows the real state of the site, and the audit fee is deducted if you move to a maintenance plan.
What drives maintenance pricing?
Site size, platform, monthly change needs and required response time. Prices are monthly and exclude VAT.

Describe your business in one sentence and we will send the package and price in writing

The first call is free. If you have a domain or an existing site, send us the link; we reply within 1 business day.