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WhatsApp Business Bot
Bots and Automation · Delivery: 5 to 7 business days
A WhatsApp business bot answers the how much does it cost, are you available and where is my order messages that arrive at night or outside working hours, handles frequently asked questions, captures appointment or order requests and passes them to you. Business API setup, conversation flow design, menu and button messages, handover rules and a monthly usage report are included.
What is delivered
- WhatsApp Business API application and setup
- Conversation flow design (greeting, FAQ, pricing, appointment and order)
- Menu and button message structure
- Enquiry details delivered to you (email, panel or spreadsheet)
- Out-of-hours replies and handover-to-human rules
- Monthly usage report
- 2 rounds of revisions
WhatsApp Business Bot
A WhatsApp business bot is a reply system that greets the messages arriving at your business number, answers frequent questions and collects the customer request before passing it to you. The customer does not wait for a reply, and you do not have to catch every message the moment it lands.
What the Bot Does
- Greets the incoming message and guides with a menu
- Answers questions on pricing, working hours, address and service scope
- Collects appointment or order requests step by step
- Delivers the enquiry to email, a panel or a spreadsheet
- Hands the conversation to a real person when needed
The Cost of an Unanswered Message
Someone asking for a price usually messages several businesses at once, and whoever replies first gets ahead. Replying the next morning to a message that arrived at night usually means the job went elsewhere. The bot closes that gap and records the enquiry before it is lost.
Menu and Button Messages
When a button menu is used instead of open-ended chat, the customer does not have to work out what to ask, and the flow is completed far more often. The menu structure is built around your services.
Handover to a Person
When the bot cannot answer, or the customer asks for an agent, the conversation is handed to a real person. Working hours and handover rules are defined up front so nobody gets stuck in a bot loop.
WhatsApp Business API Setup
The bot is built on the official WhatsApp Business API. Technical support is provided through the application, number verification and business profile steps. Message fees are billed by the provider and are not included in the setup price.
Pricing
Pricing depends on the number of steps in the conversation flow, integration needs and the number of custom scenarios. Setup is usually completed within 5 to 7 business days.
Share the questions your customers ask most and we will build the flow together.
What is a WhatsApp business bot?
A reply system that greets messages to your business number, answers frequent questions and collects and forwards customer enquiries.
Does it use the official WhatsApp infrastructure?
Yes. Setup runs on the official WhatsApp Business API, with support through application and verification steps.
Can I use my existing WhatsApp number?
Depending on its status it can be used. The number is checked before application, and a new number is used if required.
Which questions can the bot answer?
Pricing, working hours, address, service scope and other frequently asked questions, according to the defined flow.
Can the customer reach a real person?
Yes. When the bot cannot answer, or on request, the conversation is handed over to a person.
How do enquiries reach us?
Enquiry details are sent to email, a panel or a spreadsheet so nothing is lost inside the conversation.
Can it take appointments or orders?
Yes. Appointment and order requests can be added to the flow and collected step by step.
How long does setup take?
Standard scope takes 5 to 7 business days. WhatsApp approval times are not included.
Are message fees included?
No. Setup and flow development are included; WhatsApp API message fees are paid to the provider.
How is the price determined?
Conversation flow length, integration needs and number of custom scenarios set the price. Prices exclude VAT.
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Request a quote for WhatsApp Business Bot
The first call is free. If you have a domain or an existing site, send us the link; we reply within 1 business day.